FAQ

Welcome to our FAQ page! Have any questions that we don't answer here? Visit our contact us page and we would love to have a chat with you! 

 

What is Elsie Margaret?

Well hello there! We are Elsie Margaret, your favourite destination for vintage-inspired gifts, accessories, gadgets and home decor! We are a team of vintage lovers just like you, sourcing our favourite products (and some Elsie Margaret originals!) from all over the world. Besides making your world a little more beautiful, we have another mission - supporting breast cancer charities. Check out our featured product and read more about our charity work at our about us page.

What is your return policy?

We always want our customers to feel 100% satisfied with their purchase. If you're not, we want to make it right! Check out our return policy here and read more about how we handle returns, exchanges and refunds. 

Do you ship internationally?

We proudly send our beautiful pieces all around the globe! We currently ship to: Canada, the USA, the UK, Australia, New Zealand, Denmark, Finland, France, Germany, Ireland, Norway, Poland, Austria, Italy, Netherlands, Spain, Sweden, Switzerland. That's a lot of countries! Are you located somewhere you don't see on this list? Pop us a message and we will be happy to explore personalized shipping options for your country.

How long does shipping take?

Our products usually take 2-4 weeks to reach their new homes, and if you spend over $50CAD, shipping is totally free! 

What's your favourite colour?

Thanks for asking! Is glitter a colour?